GENERAL INFORMATION

This document contains information on the rights and obligations of students.  Students are responsible for reading, understanding and complying with all policies contained in this document.  If you have questions, or need additional information, please contact Amy Vickery, Director at 770-606-9697.

This document is updated quarterly, if necessary, and is available in our office, on our web site, and by request.

Mission Statement

At The Training Center of NW Georgia, Inc., we pledge to provide quality training and excellent service to our customers and students.  We are also dedicated to being a positive part of our community as we strive to build and maintain relationships with our medical, heath care and training partners.

Educational Goals

The Training Center of NW Georgia, Inc. is dedicated to providing quality medical training programs and to ensure student success.  We strive to offer training programs in a format and with schedules that increase students’ ability to manage class time, homework, project assignments and mastery of material and skills.  We include practical instruction in working in the health care profession to make sure that our students have the skills and confidence to seek employment and to be excellent members of the health care profession.   All of our students are thoroughly training in providing caring, dedicated, and quality patient care.  We constantly evaluate our programs for ways to improve the learning experience and improve our programs and we welcome suggestions and ideas from students.

Authorization

• Georgia Health Partnership/Georgia Medical Care Foundation approved Certified Nursing Aide Training program provider
• American Heart Association approved Health and Safety training program provider
• Nonpublic Postsecondary Education Commission authorized for advanced medical training.

Staff

• Amy Vickery - Owner, Executive & Financial Director

Responsible for all aspects of management of the company including: administration, programs, curriculum, instruction, admissions and grievances.

• Haley Key – Office Manager

Responsible for office management, student communications, support, registrations and administrative assistance to Director.

Faculty

• Anne Simica, RN
  • Instructor for PCT, Phlebotomy, EKG programs.
• Eva Stolman, RN
  • Instructor for CNA program.

Office Location and Hours of Operation

238 Nelson Street,  Cartersville, GA  30120

Phone:   770-606-9697     Fax:       770-606-9698

Office hours:

Monday and Tuesday - 8 am to 6 pm

Wednesday, Thursday, Friday – 8 am – 1:30 pm

Appointments are strongly recommended.

Additional hours for appointments are available upon request.

Web Site - www.TrainingCenterNWGA.com

Email:

Director, Amy Vickery and general mail:  avickery13@yahoo.com

Office Manager, Haley Key: Haley.Key713@gmail.com

APPLICATION, ADMISSION, RESCHEDULING, WITHDRAWAL

Application Deadline

Applications are accepted up to the business day prior to beginning of class or until class is filled.  See Program of Study chapters for Application requirements for each class.  Class size is limited and class space is filled on a first come, first served basis.  The Training Center of NW Georgia, Inc. will not “hold” a class space for a student.  After a class is full, subsequent applicants may choose to be placed on a waiting list, or to select a different class date.  Register early to assure your placement in the class of your choice.

Withdrawals and Rescheduling

For all class rescheduling or withdrawals,  you must make the request in writing delivered to Haley Key, Office Manager.  You may either deliver in person or email to Haley.key713@gmail.com.   The official withdrawal or reschedule request date will be the date the written notice was received.

If re-scheduling written request is received at least 4 business days prior to class start date, they will will be allowed to apply their $100 Application fee to the new class.  New class date must begin within 6 months of original class date.  After 6 month deadline, student would be required to pay $100 Application fee again in order to register for new class date.

If re-scheduling written request is received less than 4 business days prior to class start date,  they will be required to pay additional $100 application fee and  pay class tuition in full for registration in future class.   Students are only allowed to reschedule twice.   After that they must wait till day before requested class date to see if space available.

If Student does not show up for first day of class for which they registered, they will automatically be withdrawn from that class and will be required to pay additional $100 application fee and to pay class tuition in full for registration in future class.  In addition, student must wait until the day before the requested class date to see if space is available.

If Student withdraws or requests to re-schedule for a different class date after beginning class, they will be required to pay additional $100 application fee and to pay class tuition in full for registration in future class. In addition, student must wait until the day before the requested class date to see if space is available. (Student must repeat entire class, unless exception is granted by Director, Amy Vickery.)

Students who have multiple absences and/or fail to satisfactorily complete missed time/work may be withdraw from the program, at the discretion of the Director.   Consideration of student status will be reviewed on a case-by-case basis.   If student is absent 3 class days in a row, and fails to contact us, they will be withdrawn.   If they wish to reschedule for a future class they will be required to pay additional $100 application fee and pay class tuition in full for registration in future class and wait till day before class to see if space available.   Student must repeat entire class, unless exception is granted by Director, Amy Vickery.

Social Security and State Driver’s License Documentation

For identification verification purposes, you must provide a valid U.S. Social Security card AND a state issued Driver’s License, state issued photo ID, passport, or military ID for all programs.   There are special requirements for CNA program students.  See Programs of Study – CNA chapter for details.

Disability Services

The Training Center of NW Georgia, Inc. strives to provide, within reason, appropriate resources, services and auxiliary aids to allow each qualified person with a documented disability equal access to all education programs.

In order to receive accommodations, it is the student’s responsibility to self-disclose their disability to The Training Center of NW Georgia, Inc. at the time of Application, and submit documentation, if requested.

CNA Students - Any student who has functional abilities deficit that would or may require accommodations to safely perform nursing assistant functions must notify Director, Amy Vickery prior to enrollment in CNA training.  You may be required to provide information on the nature of your condition, the manner in which it will affect your ability to practice safety guidelines and the type of accommodations and/or teaching method or testing accommodations needed.   Examples of functional abilities deficits include:

• Physical – gross and fine motor, physical endurance, physical strength mobility
• Sensory – visual, tactile, olfactory, hearing
• Cognitive – reading, arithmetic, analytical and critical thinking
• Interactive – interpersonal, communicative

Inquiries concerning the Disability Services at The Training Center of NW Georgia, Inc. should be addressed to Director, Amy Vickery.

Programs of Study

Nurse Aide Training (CNA)

Course Objective

The objective of this training program is to provide student with knowledge and skill training necessary to complete requirements for certification as a Certified Nurse Aide and be qualified to seek employment as a Certified Nurse Aide.

Course Description

This training program complies with the guidelines of the Georgia Health Partnership/Georgia Medical Care Foundation.   Program includes, but is not limited to, the following:

• Recognize the importance of the nurse assistant’s role in improving the quality of life for people in need of care
• Provide quality basic care for residents/patients
• Support and maintain the rights of residents, clients and patients
• Importance of legal aspects and confidentiality
• Communicate and work effectively with the staff, residents/patients and their families
• Be sensitive to the physical and physiological needs of residents/patients
• Safety and emergency preparedness
• Infection control guidelines and prevention
• Independence, cultural, and activity needs of residents/patients
• Care for residents/patients with developmental disabilities, dementia and Alzheimer’s
• Death and dying care
• Body systems and related conditions
• Person care skills, including grooming, bathing, toileting
• Proper positioning and moving residents/patients and assisting with ambulation
• Vital signs, including blood pressure, weight, height, respiration, pulse
• Nutrition, including diet, fluids, assisting residents/patients with eating
• Rehabilitation and restorative care
• Certification test preparation
• Employment search strategies, resources, resume writing and general information

Instruction is presented as a combination of lecture, video and power point presentations, and a strong emphasis on hands on training.   Students will play the role of patient for other students to practice skills

Program Length and Schedule

Both day and evening classes include 115 hours of training, consisting of 71 hours of classroom instruction (including skills), 24 hours of supervised clinical experience at Nursing Home, and 20 hours of skills practice/certification exam preparation.

• Day classes meet for 3 ½ weeks - Mon through Friday, from 8:30 am to 3:30 pm . Clinical days (3 days), meet from 7:00 am to 3:30 pm.  Class days include a 45 minute lunch break.  Clinical days include 30 minute lunch break.
• Evening/Saturday classes meet for 6 weeks. Weeknights (Mon, Tue, and Thurs.) meet from 6-10:15 pm.   Second Saturday meets 9 am to 4 pm and the next 3 Saturdays from 7:00 am to 3:30 pm, with ½ hour lunch.

Class schedule listed above are general schedules and may vary.   Exact schedule for each class is available from the office or on our web site – www.TrainingCenterNWGA.com.

Credentials Earned and Certification

Upon successful completion of the CNA training program and full payment of all class fees, you will receive a CNA Class Completion Certificate issued by The Training Center of NW Georgia, Inc. which is required to register for the Georgia Health Partnership/Georgia Medical Care Foundation State Certification exam.

• Your certification exam, including written and skills portion, will be administered by Credentia, who is the approved testing company for Georgia. Certification exams are offered at The Training Center of NW Georgia, Inc. training site or you may choose another location.
• The Training Center of NW Georgia, Inc. will submit your testing Application and testing fee to Credentia. Your certification exam will be scheduled approximately 3 -4 weeks after completion of class.  You will be informed of your testing date during the first week of class.
• You will receive a Georgia Nurse Aide Candidate Handbook. This handbook contains all the rules and regulation relating to certification testing.   It is your responsibility to read this booklet and be familiar with the testing regulations.
• The CNA class includes test preparation activities; however your success in passing your certification exam is your responsibility.
• If you do not pass either the written or skill portion of your certification exams, you may apply to test again. You will be responsible for the testing fee of $27 for written exam and/or $85 for skills exam.
• After you have passed the certification exams, Certification will be issued through the Georgia Medical Care Foundation/Georgia Health Partnership. You will be listed on the State registry web site about 2-4 days after passing exam.  To view state registry, go to mmis.georgia.gov.  You will receive your State Certification card about 2-4 week after you pass your exam.

Admission  Requirements

To be eligible for admission:

• You must be age 17 or older by the first day of training, unless exception is granted by Director.
• You must be able to read and speak English.  Spanish text book and work book are available (must be requested at time of Application) and certification exam is available in Spanish, however, due to Georgia Health Partnership regulations, the class must be taught in English.
• Must have received Covid vaccine and provide documentation,   Booster vaccine within last 4 months is strongly recommended.
• Drug Test which will be administered during class.
• You must NOT have been convicted of a felony crime within the last 10 years and/or have a current felony charge pending (including under the first offender program).  See below for additional information on criminal records.
• You must be physically able to perform the duties of a CNA, including walking, standing, bending, and lifting.
• You must provide by the first day of class, documentation, dated within the last 12 months stating a negative PPD (TB exposure) skin test or chest x-ray results indicating no TB.
• The Training Center of NW Georgia, Inc. reserves the right to administer random drug screening.  If you test positive for drugs you may be expelled from program.

Prior Credits:

• A high school diploma or GED is NOT required for acceptance in the CNA training program; however employment opportunities may be limited.
• State of Georgia requires that students complete entire CNA training program. Credits for previous training, education, experience and certification are not accepted.       The following statement applies only to students receiving a VA Education Benefit.  It is the policy of The Training Center of NW Georgia, Inc. to recognize nontraditional learning experiences and to award credit in all cases where such credit is appropriate.  All students, including military and former military personnel, are eligible for credit consideration based upon documentation of their previous learning experiences.

The following are required for Application:

• Completed Application form
• Completed Info on Demand Criminal Record Report Consent form or provide Criminal Record Report, dated within the last 30 days.
• $100 non-refundable Application fee
• Must read and agree to policies as listed in The Training Center of NW Georgia, Inc. Catalog and Policies Manual
• See Appendix A for Application form. Completed forms may be completed at, delivered to or mailed to The Training Center of NW Georgia, Inc. office.

The following are required by or on the first day of class:

• A valid and current (not expired) driver’s license or military photo ID. NOTE: The expiration dated must not be prior to the date of your State Certification Exam.
• A valid social security card. See note below.
• Covid vaccine documentation
• A watch with a second hand.
• Nursing or Tennis Shoes for clinical sessions. (any color or style)
• Training fee paid in full or Payment Plan Agreement signed.

• Documentation, dated within the last 12 months stating a negative PPD (TB exposure) skin test or chest x-ray results indicating no TB.

•  Pens/pencils, notepad/paper, highlighters

Pre-Study Opportunity

Text book are available to student prior to beginning of class.  Obtaining and utilizing text book is strongly encouraged, but not required.

• Students who pay tuition fee in full, at Application, will receive text book at that time.
• Students who plan to pay tuition on first day of class or use the payment plan may make a $50 tuition deposit any time prior to the beginning of class to receive text book. The deposit will be applied toward tuition fee.

NOTE:  If student decides not to begin training program the book must be returned in original condition in order to receive refund of $50 tuition deposit.

Requirements for successful completion of CNA Program (Standard of Progress):

• Students are issued grades on chapter quizzes (10) and on Vocabulary quiz.   These are averaged for final quiz score. (If a student has a quiz score that is 74% or less, the student is allowed to take a second version of the test (Quiz B).  Student may retake a quiz only two times per class.  The first and second quiz grades are averaged for the final grade for that quiz.)

• The final quiz score and scores for body system project, participation, and final written exam are averaged for the final class grade.  Final grade must be 75 or higher to pass training program.  IN ADDITION, students must pass the Skills Final exam with a score of 85% or higher to pass training program.
• Student must successful complete clinical hours.  Students who do not successfully demonstration ALL skills in classroom setting as determined by instructor prior to clinical session will not be allowed to attend.   Student who fail to successful demonstrate clinical skills in clinical setting as determined by instructor will not be allowed to continue clinical sessions.
• Student must complete all homework and project assignments

Note:   Instructor will provide current grades/GPA to student upon request.   If GPA falls below 75 or student is in danger of not successfully completing the program for any reason, the student will be issued a Warning form.

Participation grade will be issued in consideration of the following:

• Attendance
• School and facility policies are followed

• All safety procedures are followed
• Instructor, fellow students and clinical patients and staff are treated with dignity and respect
• Compliance with dress code
• Demonstrate professional behavior
• Maintain positive attitude and cooperation

­­­­Student who do not successfully complete the CNA training program:

See Academics chapter for policy.

Tuition and Fees

$100        Application Fee - is required for Application and is not refundable, unless requested within 3 days of signing the Application Form.

$895       Tuition

Tuition fee for includes:

• Text Book and Work Book

• Georgia Health Partnership State Certification exam fee.
• American Heart Association CPR, First Aid and AED training.
• Scrub Set (We have scrubs in sizes xxS to 5x,  if you require larger or smaller size scrubs, you must provide and you will receive a $15 credit toward tuition fee.  Scrubs must be khaki.)
• Criminal background report
• All training materials and supplies

• Liability insurance, during class and clinicals attendance

The following are required for CNA training but are NOT included in tuition fee:  Watch with second hand, nursing or tennis shoes and PPD/TB skin test or x-ray report.

Payment Plan (includes additional, one time $20 fee):

See TUITION, FEES AND FINANCIAL ASSISTANCE section for details on payment plan.

The amounts listed below are estimates. The actual amount of payments may be different based on if you made any tuition payments prior to class begin date or the class schedule changes.

Day Class                           $220 - $230 per week

Evening/Saturday Class     $145 - $155 per week

State Certification Exam Fees

Note:  Initial State Certification exam fees are included in tuition fees.  Fees listed below are cost for re-testing if needed.

$27        CNA exam written exam, oral exam or Spanish exam

$85        CNA skills exam

Employment Opportunities

Successful completion of training program along with obtaining State certification, prepares students for employment in a variety of medical facilities, including: Nursing homes, Personal care homes, Assisted Living homes, Home health care companies, Hospice care companies, Private home care, and some Hospitals.

Appearance & Dress Code:

Class Room Sessions

The Training Center of NW Georgia, Inc. issued name badge must be worn at all times.

Casual clothes are acceptable for the classroom, but the following are not acceptable:

• Short shorts, Tight clothing, Shirts short enough for abdominal skin to show, Low cut and/or shirts that gape at the neckline when the student bends over, Pants, shorts, or skirts that allow underwear or the surrounding area to show, Oversized pants or shorts that sag below the natural waist or pajama style pants, Gang attire, Pants or tops that are designed as sleepwear or other inappropriate or offensive attire at the discretion of The Training Center of NW Georgia, Inc.

If a student arrives to class in clothing that is not acceptable they will be required to leave class and return when properly dressed.  Any missed time will be documented on attendance record.  CNA students may wear scrubs to class and lab sessions if you wish, but it is NOT required.

Clinical Sessions

The following are required for a professional appearance, as well as patient safety and infection control:

• The Training Center of NW Georgia, Inc. issued name badge.  Patients have a right to know who is caring for them and their qualifications.

• Clean, ironed scrub set.
• Tennis or nursing shoes – any style or color, but must be clean
• Hair – Must be pulled back and neatly kept
• Jewelry - Limited to one pair of post earrings, a wedding ring and a watch with second hand
• Nails– No longer than ¼” beyond fingertips. No artificial nails.  Polish must be a natural/neutral color.
• No body spray, perfume, or cologne. These can aggravate patient allergies and asthma.
• No visible piercings

If a student arrives for clinicals/lab and is in violation of above rules they will be required conform to rules, including leaving and return when in compliance.  Any missed time will be documented on attendance record.

NOTE:  Students are not allowed to smoke on clinical days, including before and during clinical sessions.

Social Security and State Driver’s License Documentation

For identification verification purposes, you must provide a valid U.S. Social Security card AND a state issued Driver’s License or photo ID, or military ID.   It is required that the first and last names listed match each other and are spelled correctly.   If they do not match, you must apply for a new Social Security card or Driver’s License/photo ID as needed.

If you apply for a new Social Security card, please note that you may receive a Social Security Number Verification Document from the Social Security office.  This document IS NOT ACCEPTABLE.  You must have the actual card.

Valid Social Security card AND state issued Driver’s License or photo ID must be received by The Training Center of NW Georgia, Inc. prior to last day of class.  If you do not provide these documents by the end of the class session you will not be eligible to apply for Certification exam, until proper documentation is obtained.

You can contact the Social Security Administration at their web site – www.socialsecurity.gov or call 1-800-772-1213.

Criminal Record Report Notice

Student is responsible for disclosing, at the time of Application, any criminal record.  If you fail to disclose this information and your criminal record report lists any charges that make a student ineligible for admission, student will be expelled from class and regular refund policy will apply.  Charges that do not include felony conviction in last 10 years or current felony charge will not make you ineligible to register for CNA training; however, you should be aware that different employers have varying policies regarding criminal records.  Any criminal record may limit your job opportunities.  Criminal charges that have been dismissed may be eligible for expungement.  Contact Director, Amy Vickery for more information on expungement process and forms.

Additional Information

Women who are pregnant may be accepted, however, you are strongly encouraged to discuss training requirements (including TB skin test) with your doctor.

The Training Center of NW Georgia, Inc. training program credits are NOT transferable to other institutions.

Program graduation and certification exam results data report available upon request.

Any class/clinical session lasting more than 5 hours will include a minimum half hour meal break.  Brief breaks will be given throughout sessions as needed and appropriate.

All class schedules are subject to change.  Scheduled class end date may be extended due to circumstances beyond our control, such as quarantine of clinical site, inclement weather, or instructor illness.  Detailed class schedule will be provided upon request.

Patient Care Technician (PCT) Program

Course Objective

This program prepares you to take the National Health Career Association, Patient Care Tech certification exam. The PCT program consists of training in the following subjects: advance nursing skills, phlebotomy and EKG, which provides students with opportunity to gain advanced training and skills to further their healthcare career.  Successful completion of the required components and passing and acquiring the Patient Care Technician Certification will enable students to apply for employment where Patient Care Technician training and certification is required or encouraged.

Course Description

• Review of basic nursing assistant skills, such as vital signs and infection control.
• Instruction and skills demonstration and practice of advanced nursing skills including, sterile technique, wound care, urinary catheterization and care, nutrition, and respiratory care.
• Care of specialty patients including, rehabilitation, surgery, pediatrics, obstetrics and psychiatric.
• Basic anatomy and physiology

• Medical terminology
• Basic math skills
• Medical testing, including urine testing, step screens and glucose monitoring
• EKG fundamentals: how to obtain and read a rhythm strip.
• Anatomy & physiology of the heart and cardiovascular system
• Interpretation of arrhythmias and blocks
• Treatment of abnormalities
• Advanced cardiovascular monitoring skills
• Pharmacological & non pharmacological treatment of arrhythmias

• Care of cardiac patients
• Pacemakers

• Practice procedure for successfully administering and interpreting a minimum of 25 EKG
• Certification test preparation

• History of Phlebotomy
• Anatomy & physiology
• Quality assurance and legal issues associated with phlebotomy
• Infection control
• Medical terminology
• Blood collection procedures for patients of all ages
• Non-blood Specimens and tests
• Specimen handling and processing

• Basic math skills
• Practice procedure for successfully collecting a minimum 40 blood draws
• Certification test preparation
• Employment search strategies, resources, resume writing and general information

Instruction is presented as a combination of lecture, video and power point presentations, and a strong emphasis on hands on training.   Students will play the role of patient for other students to practice skills.  Students are also requested and encouraged to invite family and friends to volunteer for medical testing and blood draws.

Optional outside Clinical/Externship opportunities may be available at local medical facilities.  There are additional requirements and fees to participate.  You will not be eligible for placement at clinical site until after you have passed the Certification Exam and have completed all clinical placement requirements.   Clinical placement is at the discretion of the clinical site and is not guaranteed.

Program Length and Schedule

Both day and evening classes include 264 hours of training.

Day class schedules is:

• Tuesday and Thursday for approximately 6 months

• Day class hours are 8:30 am – 3:30 pm, with 45 minute lunch break

Evening class schedule is:

• Mon, Tue, Thur for approximately 6 months
• Evening class hours are 6:00 pm – 10:00 pm

Class schedule for each class is available from the office, upon request.

Credentials Earned and Certification

Upon successful completion of the PCT training program and full payment of all class fees, you will receive a PCT Class Completion Certificate and will be eligible to register for the National Health Career Association, Patient Care Technician certification exam.  Training Center of NW Georgia Director is an approved proctor for the National Health Career Association and is authorized to administer the written exam for certification.   Exams are scheduled by appointment.

Admission Requirements

To be eligible for admission:

• You must be able to read and speak English
• You must be physically able to perform the required duties
• Must have High School Diploma or GED
• Must be a Certified Nurse Aid, with a current or past certification, in good standing, from Georgia or other state

OR

• Have other medical training. You must submit request for approval of acceptance by the Director.
• Credit for current certification as Phlebotomy Tech and/or EKG Tech will be accepted and program length will be shortened and fees will be adjusted. You must provide documentation of current certification.

The following are required for Application:

• Completed Application form
• $100 non-refundable Application fee
• Documentation of High school diploma or GED
• A valid driver’s license or other government issued photo ID
• A valid social security card
• Must read and agree to Policies as listed in The Training Center of NW Georgia, Inc. Catalog and Policies Manual, located on web site – TrainingCenterNWGA.com or in the office.
• See Appendix A for Application form. Completed forms may be completed at, delivered to or mailed to The Training Center of NW Georgia, Inc. office.

The following are required on the first day of class:

• Pens/pencils, notepad/paper, highlighters
• Nursing scrubs (pants and top) – any style or color.  Required to be worn to all class/lab sessions for Phlebotomy program only.
• Nursing style or tennis shoes.  Required to be worn to all class/lab sessions for Phlebotomy program only.

• Training fee paid in full or Payment Plan Agreement signed

Note:  Scrub sets are available for sale ($20) from The Training Center of NW Georgia.

Pre-Study Opportunity

Pre-study materials and text books are available to student prior to beginning of class.  Obtaining and utilizing pre-study materials are strongly encouraged, but not required.

• Students who pay tuition fee in full, at Application, will receive text book at that time.
• Students who plan to pay tuition on first day of class or use the payment plan may make a $100 tuition deposit any time prior to the beginning of class to receive text book. The deposit will be applied toward tuition fee.

NOTE:  If the student decides not to begin training program, books must be returned in original condition in order to receive refund of tuition deposit.

Requirements for successful completion of PCT Program  

Students are issued grades on chapter quizzes, projects, participation, exams, and medical terminology exams.  These grades are averaged for the final class grade.  Final grade must be 75 or higher to pass training program.

• Student must successful demonstration of ALL lab/clinical skills in classroom setting as determined by instructor
• Student must complete homework and project assignments
• Completion of all lab/clinical requirements, including, but not limited to:
  • Demonstrate infection control procedures
  • Prepare blood collection tray
  • Perform skin puncture and prepare blood smears
  •  Select and prepare blood draw site
  • Perform 50 successful blood draws
  • Perform 10 successful EKGs
  • Demonstrate ability to interpret EKG reports
  • Perform accurate blood pressure reading

Note:   Instructor will provide current grades/GPA to student upon request.   If GPA falls below 75 or student is in danger of not successfully completing the program for any reason, the student will be issued a Warning form.

Participation grade will be issued in consideration of the following:

• Attendance
• School and facility policies are followed
• All safety procedures are followed
• Instructor, fellow students and volunteer patients are treated with dignity and respect
• Compliance with dress code
• Demonstrate professional behavior
• Maintain positive attitude and cooperation

­­­­Student who do not successfully complete the training program:

See Academics chapter for policy.

Tuition and Fees

$100          Application Fee - is required for Application and is not refundable, unless requested within 3 days of signing the Application Form.

$2,800      Tuition

Tuition fee includes

• Text Books and Work Books

• All training materials and supplies
• American Heart Association BLS (CPR) training
• Certification exam preparation materials (on check out system, $50 refundable deposit required)

The following are required but are NOT included in tuition fee:

Scrub set and nursing style or tennis shoes

National Certification Exam fee ($165)

Students who do not complete required number of blood draws or other required procedures by the end of class session must arrange additional instructor time at a rate of $25 per hour.

Payment Plan (includes additional, one time $20 fee):

See TUITION, FEES AND FINANCIAL ASSISTANCE section for details on payment plan.

Note that the amounts listed below are an estimate.  The actual amount will vary depending on the total number of class weeks for each class and if any tuition payments were made prior to beginning class.

Day class - $160 - $170 per week

Evening class - $230 - $240 per week

Employment Opportunities

Successful completion of training program along with obtaining national certification, prepares students for employment in a variety of medical facilities, including: Hospitals, Clinics, Labs, Doctor’s offices, Nursing homes, Personal care homes, Assisted Living homes, Home health care companies, Hospice care companies, and private home care.

Appearance & Dress Code

The following are required each class/lab day for a professional appearance, as well as safety and infection control:

• Scrub set and nursing or tennis shoes.  Required to be worn to all class/lab sessions for Phlebotomy program only.

• Hair – Long hair must be pulled back
• Nail – No longer than ¼” beyond fingertips. No artificial nails.  Polish must be a natural/neutral color.

If a student arrives and is in violation of above rules they will be required conform to rules, including leaving and return when in compliance.  Any missed time will be documented on attendance record.

Additional Information:   

Women who are pregnant may be accepted, however, you are strongly encouraged to discuss training requirements (including TB skin test) with your doctor.

The Training Center of NW Georgia, Inc. training program credits are NOT transferable to other institutions.

Program graduation and certification exam results data report available upon request.

Any class/clinical session lasting more than 5 hours will include a minimum half hour meal break.  Brief breaks will be given throughout sessions as needed and appropriate.

All class schedules are subject to change.  Scheduled class end date may be extended due to circumstances beyond our control, such as inclement weather or instructor illness.  Detailed class schedule will be provided upon request.

Drug screen test is not required for acceptance in this training program, but will likely be required by employers.  The Training Center of NW Georgia, Inc. reserves the right to administer random drug screen and/or alcohol test if deemed necessary.   In addition, drug and alcohol testing is required for optional participation in out-side clinical sessions.

Criminal Record report is not required for acceptance in this training program; however you should be aware that different employers have varying policies regarding criminal records.  Any criminal record may limit your job opportunities.  In addition, extensive criminal record report is required for optional participation in out-side clinical sessions.

Documentation of negative TB skin test or x-ray is not required for this training program, but will likely be required by employers.  The Training Center of NW Georgia, Inc. reserves the right to require student to obtain a TB skin test/chest x-ray at the student’s expense if deemed necessary.    In addition, TB skin test or x-ray report is required for optional participation in out-side clinical sessions.

Students are entitled to file a formal complaint with the Nonpublic Postsecondary Education Commission (NPEC).  Complaints can be sent to NPEC, 2082 E. Exchange Place, Suite 220, Tucker, GA 30084, or call 770-414-3300 or visit web site at  https://gnpec.georgia.gov/student-resources/complaints-against-institution

Phlebotomy Technician Program

Course Objective

This program prepares you to take the National Health Career Association, Phlebotomy Technician certification exam and provides students with opportunity to gain advanced training and skills to further their healthcare career.    Successful completion of the required components and passing and acquiring the Patient Care Technician Certification will enable students to apply for employment where Phlebotomy Technician training and certification is required or encouraged.

Course Description

• History of Phlebotomy
• Anatomy & physiology
• Quality assurance and legal issues associated with phlebotomy
• Infection control
• Medical terminology
• Blood collection procedures for patients of all ages
• Non-blood Specimens and tests
• Specimen handling and processing

• Basic math skills
• Practice procedure for successfully collecting a minimum 40 blood draws
• Certification test preparation
• Employment search strategies, resources, resume writing and general information

Instruction is presented as a combination of lecture, video and power point presentations, and a strong emphasis on hands on training.   Students will play the role of patient for other students to practice skills.  Students are also requested and encouraged to invite family and friends to volunteer for medical testing and blood draws.

Optional outside Clinical/Externship opportunities may be available at local medical facilities.  There are additional requirements and fees to participate.  You will not be eligible for placement at clinical site until after you have passed the Certification Exam and have completed all clinical placement requirements.   Clinical placement is at the discretion of the clinical site and is not guaranteed.

Program Length and Schedule

Both day and evening classes include 108 hours of training.

Day class schedules is:

• Tuesday and Thursday for approximately 2 months

• Day class hours are 8:30 am – 3:30 pm, with 45 minute lunch break

Evening class schedule is:

• Mon, Wed, Fri for approximately 2 months
• Evening class hours are 6:00 pm – 10:00 pm

Credentials Earned and Certification

Upon successful completion of the Phlebotomy Technician training program and full payment of all class fees, you will receive a Phlebotomy Technician Class Completion Certificate issued by The Training Center of NW Georgia, Inc. and will be eligible to register for the National Health Career Association, Phlebotomy Technician certification exam. Training Center of NW Georgia Director is an approved proctor for the National Health Career Association and is authorized to administer the written exam for certification.   Exams are scheduled by appointment.

Admission and Requirements

To be eligible for admission to the Phlebotomy training programs:

• You must be able to read and speak English
• You must be physically able to perform the required duties
• Must have High School Diploma or GED

The following are required for Application:

• Completed Application form
• $100 non-refundable Application fee per training program
• Documentation of High school diploma or GED
• A valid driver’s license or other government issued photo ID
• A valid social security card
• Must read and agree to Policies as listed in The Training Center of NW Georgia, Inc. Catalog and Policies Manual, located on web site – TrainingCenterNWGA.com or in the office.
• See Appendix A for Application form. Completed forms may be delivered to or mailed to The Training Center of NW Georgia, Inc. office.

The following are required by the first day of class:

• Pens/pencils, notepad/paper, highlighters.
• Nursing scrubs (pants and top) – any style or color.  Required to be worn to all class/lab sessions.
• Nursing style or tennis shoes.  Required to be worn to all class/lab sessions.

• Training fee paid in full or Payment Plan Agreement signed.

Note:  Scrub sets are available for sale from The Training Center of NW Georgia.

Pre-Study Opportunity

Pre-study materials and text books are available to student prior to beginning of class.  Obtaining and utilizing pre-study materials are strongly encouraged, but not required.

• Students who pay tuition fee in full, at Application, will receive text book at that time.
• Students who plan to pay tuition on first day of class or use the payment plan may make a $100 tuition deposit any time prior to the beginning of class to receive text book. The deposit will be applied toward tuition fee.

NOTE:  If the student decides not to begin training program, book and materials must be returned in original condition in order to receive refund of $100 tuition deposit.

Requirements for successful completion of  Phlebotomy Tech program

Students are issued grades on chapter quizzes, project, participation, exam, and medical terminology exam.   These grades are averaged for the final class grade.  Final grade must be 75 or higher to pass training program.

• Student must successful demonstration of ALL lab/clinical skills in classroom setting as determined by instructor
• Student must complete homework and project assignments
• Completion of all lab/clinical requirements, including, but not limited to:
  • Demonstrate infection control procedures
  • Prepare blood collection tray
  • Perform skin puncture and prepare blood smears
  • Select and prepare blood draw site
  • Perform 50 successful blood draws

Note:   Instructor will provide current grades/GPA to student upon request.   If GPA falls below 75 or student is in danger of not successfully completing the program for any reason, the student will be issued a Warning form.

Participation grade will be issued in consideration of the following:

• Attendance and tardiness
• School and facility policies are followed
• All safety procedures are followed
• Instructor, fellow students and volunteer patients are treated with dignity and respect
• Compliance with dress code
• Demonstrate professional behavior
• Maintain positive attitude and cooperation

­­­­Student who do not successfully complete the training program:

See Academics chapter for policy.

Tuition and Fees

$100      Application Fee - is required for Application and is not refundable, unless requested within 3 days of signing the Application Form.

$1,175      Tuition

Tuition fee includes:

• Text Book and Work Book

• All training materials and supplies
• Certification exam preparation materials (on a check out system, $50 refundable deposit required)

The following are required but are NOT included in tuition fee:

Scrub set, nursing style or tennis shoes

National Certification Exam fee is not included.  Exam fee is $130.

Students who do not complete required number of blood draws or other required procedures by the end of class session must arrange additional instructor time at a rate of $25 per hour.

Payment Plan (includes additional, one time $20 fee):

See TUITION, FEES AND FINANCIAL ASSISTANCE section for details on payment plan.

Note that the amounts listed below are an estimate.  The actual amount will vary depending on the total number of class weeks for each class and if any tuition payments were made prior to beginning class.

Day or Evening class - $160 - $170 per week

Employment Opportunities

Completion of training and/or subsequent certification prepares students for employment in a variety of medical facilities, including: hospitals, clinics, phlebotomy labs, blood collection companies, doctor’s offices, and life insurance companies.

Appearance & Dress Code

The following are required for a professional appearance, as well as patient safety and infection control:

• The Training Center of NW Georgia, Inc. issued name badge
• Clean, ironed scrub set.
• Nursing or tennis shoes
• Hair – Long hair must be pulled back
• Nail – No longer than ¼” beyond fingertips. No artificial nails.  Polish must be a natural/neutral color.

If a student arrives and is in violation of above rules they will be required conform to rules, including leaving and return when in compliance.  Any missed time will be documented on attendance record

Additional Information:

Women who are pregnant may be accepted, however, you are strongly encouraged to discuss training requirements (including TB skin test) with your doctor.

The Training Center of NW Georgia, Inc. training program credits are NOT transferable to other institutions.

Program graduation and certification exam results data report available upon request.

Any class/clinical session lasting more than 5 hours will include a minimum half hour meal break.  Brief breaks will be given throughout sessions as needed and appropriate.

All class schedules are subject to change.  Scheduled class end date may be extended due to circumstances beyond our control, such as inclement weather or instructor illness.  Detailed class schedule will be provided upon request.

Drug screen test is not required for acceptance in this training program, but will likely be required by employers.  The Training Center of NW Georgia, Inc. reserves the right to administer random drug screen and/or alcohol test if deemed necessary.   In addition, drug and alcohol testing is required for optional participation in out-side clinical sessions.

Criminal Record report is not required for acceptance in this training program; however you should be aware that different employers have varying policies regarding criminal records.  Any criminal record may limit your job opportunities.  In addition, extensive criminal record report is required for optional participation in out-side clinical sessions.

Documentation of negative TB skin test or x-ray is not required for this training program, but will likely be required by employers.  The Training Center of NW Georgia, Inc. reserves the right to require student to obtain a TB skin test/chest x-ray at the student’s expense if deemed necessary.    In addition, TB skin test or x-ray report is required for optional participation in out-side clinical sessions.

Students are entitled to file a formal complaint with the Nonpublic Postsecondary Education Commission (NPEC).  Complaints can be sent to NPEC, 2082 E. Exchange Place, Suite 220, Tucker, GA 30084, or call 770-414-3300 or visit web site at  https://gnpec.georgia.gov/student-resources/complaints-against-institution

EKG Technician Program

Course Objective

This program prepares you to take the National Health Career Association, EKG Technician certification exam and provides students with opportunity to gain advanced training and skills to further their healthcare career.    Successful completion of the required components and passing and acquiring the EKG Technician Certification will enable students to apply for employment where EKG Technician training and certification is required or encouraged.

Course Description

• Anatomy & physiology of the heart
• EKG medical terminology

• Procedure for successfully performing EKG test
• Learn to recognize, understand and analyze EKG tests
• Cardiac and other disorders and disease
• Certification test preparation
• Employment search strategies, resources, resume writing and general information

Instruction is presented as a combination of lecture, and a strong emphasis on hands on training.   Students will play the role of patient for other students to practice skills.  Students are also requested and encouraged to invite family and friends to volunteer for EKG testing.

Optional outside Clinical/Externship opportunities may be available at local medical facilities.  There are additional requirements and fees to participate.  You will not be eligible for placement at clinical site until after you have passed the Certification Exam and have completed all clinical placement requirements.   Clinical placement is at the discretion of the clinical site and is not guaranteed.

Program Length and Schedule

Both day and evening classes include 84 hours of training.

Day class schedules is:

• Tuesday and Thursday for approximately 1 & ½ months

• Day class hours are 8:30 am – 3:30 pm, with 45 minute lunch break

Evening class schedule is:

• Mon, Wed, Fri for approximately 1 & ½  months
• Evening class hours are 6:00 pm – 10:00 pm

Credentials Earned and Certification

Upon successful completion of the EKG Technician training program and full payment of all class fees, you will receive a EKG Technician Class Completion Certificate issued by The Training Center of NW Georgia, Inc. and will be eligible to register for the National Health Career Association, EKG Technician certification exam. Training Center of NW Georgia Director is an approved proctor for the National Health Career Association and is authorized to administer the written exam for certification.   Exams are scheduled by appointment.

Admission and Requirements

To be eligible for admission to the EKG training programs:

• You must be able to read and speak English
• You must be physically able to perform the required duties
• Must have High School Diploma or GED

The following are required for Application:

• Completed Application form
• $100 non-refundable Application fee per training program
• Documentation of High school diploma or GED
• A valid driver’s license or other government issued photo ID
• A valid social security card
• Must read and agree to Policies as listed in The Training Center of NW Georgia, Inc. Catalog and Policies Manual, located on web site – TrainingCenterNWGA.com or in the office.
• See Appendix A for Application form. Completed forms may be completed at or delivered to or mailed to The Training Center of NW Georgia, Inc. office.

The following are required by the first day of class:

• Pens/pencils, notepad/paper, highlighters.

• Training fee paid in full or Payment Plan Agreement signed.

Pre-Study Opportunity

Pre-study materials and text books are available to student prior to beginning of class.  Obtaining and utilizing pre-study materials are strongly encouraged, but not required.

• Students who pay tuition fee in full, at Application, will receive text book at that time.
• Students who plan to pay tuition on first day of class or use the payment plan may make a $100 tuition deposit any time prior to the beginning of class to receive text book. The deposit will be applied toward tuition fee.

NOTE:  If the student decides not to begin training program, book and materials must be returned in original condition in order to receive refund of $100 tuition deposit.

Requirements for successful completion of  EKG Tech program

• Students are issued grades on chapter quizzes, project, participation, medical terminology exam, and final written exam.  These grades are averaged for the final class grade.  Final grade must be 75 or higher to pass training program.
• Student must successful demonstration of ALL lab/clinical skills in classroom setting as determined by instructor
• Student must complete homework and project assignments
• Completion of all lab/clinical requirements, including, but not limited to:
  • Demonstrate infection control procedures
  • Perform 10 successful EKGs
  • Demonstrate ability to interpret EKG reports

Note:   Instructor will provide current grades/GPA to student upon request.   If GPA falls below 75 or student is in danger of not successfully completing the program for any reason, the student will be issued a Warning form.

Participation grade will be issued in consideration of the following:

• Attendance and tardiness

• School and facility policies are followed
• All safety procedures are followed
• Instructor, fellow students and volunteer patients are treated with dignity and respect
• Compliance with dress code
• Demonstrate professional behavior
• Maintain positive attitude and cooperation

­­­­Student who do not successfully complete the training program:

See Academics chapter for policy.

Tuition and Fees

$100      Application Fee - is required for Application and is not refundable, unless requested within 3 days of signing the Application Form.

$875      Tuition

Tuition fee includes:

• Text Book and Work Book

• All training materials and supplies
• Certification exam preparation materials (on a check out system)

The following are required but are NOT included in tuition fee:

Scrub set and nursing style or tennis shoes

National Certification Exam fee is not included.  Exam fee is $130.

Payment Plan (includes additional, one time $20 fee):

See TUITION, FEES AND FINANCIAL ASSISTANCE section for details on payment plan.

Note that the amounts listed below are an estimate.  The actual amount will vary depending on the total number of class weeks for each class and if any tuition payments were made prior to beginning class.

Day or Evening class - $15 - $160 per week

Employment Opportunities

Completion of training and/or subsequent certification prepares students for employment in a variety of medical facilities, including: hospitals, clinics, EKG labs, and doctor’s offices.

Additional Information:

Women who are pregnant may be accepted, however, you are strongly encouraged to discuss training requirements (including TB skin test) with your doctor.

The Training Center of NW Georgia, Inc. training program credits are NOT transferable to other institutions.

Program graduation and certification exam results data report available upon request.

Any class/clinical session lasting more than 5 hours will include a minimum half hour meal break.  Brief breaks will be given throughout sessions as needed and appropriate.

All class schedules are subject to change.  Scheduled class end date may be extended due to circumstances beyond our control, such as inclement weather or instructor illness.  Detailed class schedule will be provided upon request.

Drug screen test is not required for acceptance in this training program, but will likely be required by employers.  The Training Center of NW Georgia, Inc. reserves the right to administer random drug screen and/or alcohol test if deemed necessary.   In addition, drug and alcohol testing is required for optional participation in out-side clinical sessions.

Criminal Record report is not required for acceptance in this training program; however you should be aware that different employers have varying policies regarding criminal records.  Any criminal record may limit your job opportunities.  In addition, extensive criminal record report is required for optional participation in out-side clinical sessions.

Documentation of negative TB skin test or x-ray is not required for this training program, but will likely be required by employers.  The Training Center of NW Georgia, Inc. reserves the right to require student to obtain a TB skin test/chest x-ray at the student’s expense if deemed necessary.    In addition, TB skin test or x-ray report is required for optional participation in out-side clinical sessions.

Students are entitled to file a formal complaint with the Nonpublic Postsecondary Education Commission (NPEC).  Complaints can be sent to NPEC, 2082 E. Exchange Place, Suite 220, Tucker, GA 30084, or call 770-414-3300 or visit web site at  https://gnpec.georgia.gov/student-resources/complaints-against-institution

PROGRAMS OF STUDY

 CLASS SCHEDULES

2023

Programs are offered year round (not on a term, quarter, or semester system).  Class dates are listed below.

Please see our website for current class schedules.

Training Center will be closed and no classes held on the following holidays:

New Year’s Eve, New Year’s Day, MLK Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas

TUITION, FEES AND FINANCIAL ASSISTANCE

Application and Tuition Fees

All programs have an Application fee of $100 per program. Application fee is for the specific class date as listed on the Application.  Application fee is required for Application and is not refundable, unless requested within 3 days of signing the Application Form.

Program tuitions fees are:

CNA                                   $895

Patient Care Tech (PCT)    $2,800

Phlebotomy Tech               $1175

EKG Tech                          $875

Additional Fees – (Optional or as needed only):

$30        Replacement CNA text book

$15        Replacement CNA work book

$60        Replacement Advance Nursing Skills text book

$30        Replacement Advance Nursing Skills work book

$100      Replacement Phlebotomy text book

$50        Replacement Phlebotomy work book

$75        Replacement EKG text book

$10        Stethoscope

$20        Scrub Set – Size XXS – 3 X

$35        Returned Check fee

$20        Payment plan fee (one-time fee for payments made after first class day)

$18        Blood Pressure Cuff

$25 per hr – PCT/Phlebotomy Students who do not complete required number of blood draws by the end of class session must arrange additional instructor time at a rate of $25 per hour.

Payment Types

We accept checks or money orders (payable to The Training Center of NW Georgia, Inc.), cash, credit cards, or debit cards.

Returned Checks

If check is returned due to insufficient funds you will be required to pay any fee balance and a returned check fee of $35 before being allowed to continue training.  All future payments will be required to be paid in cash, money order or credit card.

Financial Assistance

Our training programs are not eligible for payments through the HOPE or Pell scholarship programs.

Georgia Vocational Rehabilitation Agency

If you are a Vocational Rehabilitation client you may be eligible for assistance for your training programs.  Contact your Vocational Rehabilitation representative to see if assistance is available.

Military GI Bill

If you are a Veteran, Active Duty, Spouse or Dependent, you may be eligible for assistance through the GI Bill program.  Go to www.benefits.va.gov/gibill/apply to apply for funding.   After you have been approved for funding, contact Amy Vickery at 770-606-9697 for more information.   See attendance policy below.

Military Spouse - MyCAA

If you are the spouse of an active duty military member you may be available for funding.  Go to https://aiportal.acc.af.mil/mycaa/Default.aspx (you must use Internet Explorer brouser) or call 800-342-9647 for help.  After you have been approved for funding, contact Amy Vickery at 770-606-9697 for more information.  Note that MyCAA funding can only be used for CNA, Phlebotomy and EKG programs.

WIOA - Workforce Investment Opportunity Act program is a federally funded, occupational training assistance program.

In general, to be eligible for funding you must have been laid off from employment, be receiving food stamps or be low income.

We can accept WIOA funding from residents of the following counties –Bartow, Catoosa, Chattooga, Dade, Fannin, Floyd, Gilmer, Gordon, Haralson, Murray, Pickens, Paulding, Polk, Walker, and Whitfield.

To see if you are eligible and/or to apply for WIOA funding, you may contact any of the following:

Kathy Greer 770-443-7945, in Dallas

Brandi Dover 706-295-6840 in Rome

Anne Rapp  at 770-345-1098  in Acworth

Lynn Long 706-253-4617 in Jasper

Young Adult funding WIOA program may be available for people age 18-24.   Funding is only available for residents of  Bartow, Haralson, or Paulding counties.   There are additional eligibility requirements.  For more information, contact

Courtney Rouse 470-274-5231

Note that financial aid students have all the rights and responsibilities of any other student.  Any refund of tuition or other fees paid by sponsor that are eligible for refund will be paid to sponsor, not to the student.

INFORMATION FOR STUDENTS APPLYING FOR FUNDING THROUGH VA-GI BILL ONLY

VETERANS ATTENDANCE POLICY

By authority of Title 38, United States Code 3676 ©(14), the State Approving Agency may set any additional reasonable criteria for approval of programs for veterans and other persons eligible for VA education benefits (wherever the word “veteran” is used, it is intended to include all persons receiving VA education benefits).  The following Attendance Policy has been established to set minimum standards of attendance for students enrolled in non-college degree (NCD) programs and receiving VA education benefits, and

• Is considered reasonable additional criteria
• Will become a part of 3676 approvals (if institution’s existing attendance policy is more restrictive, then that policy will be used),
• Will be listed as an addendum to the institution’s catalog, bulletin, or handbook:

Veterans enrolled in NCD programs will be interrupted for unsatisfactory attendance when accumulated absences, tardies, and class cuts exceed twenty (20) percent of class contact hours (if the institution’s existing policy is more restrictive, then that policy will be used).  The interruption will be reported to the Department of Veterans Affairs (VA) within 30 days of the veteran’s last date of attendance (use VAF 22-1999b).

A veteran may be re-enrolled for benefits at the beginning of the term following interruption because of unsatisfactory attendance only when the cause of unsatisfactory attendance has been removed.  Once re-enrolled, a veteran will be interrupted for unsatisfactory attendance when accumulated absences, tardies, and class cuts exceed twenty (20) percent of the remaining contact hours (if the institution’s existing policy is more restrictive, then that policy will be used).  The interruption will be reported to the Department of Veterans Affairs (VA) within 30 days of the veteran’s last date of attendance (used VAF 22-1999b).

Veterans interrupted a second time for unsatisfactory attendance shall not be allowed to re-enroll for VA education benefits in the absence of mitigating circumstances.

Mitigating circumstances are issues which directly hinder a veteran’s pursuit of a course/program of study, and which are judged to be beyond the student’s control.  General categories of mitigating circumstances include but are not limited to:

• Serious illness of the veteran.
• Serious illness of death in the veteran’s immediate family
• Emergency financial obligations or change of place of employment or work schedule which preclude pursuit of the program/course.
• Active duty military service, including active duty for training.

Institutions having a published “Leave of Absence Policy” should discontinue VA educational benefits (use VAF 22-1999b) while that student is on “official leave of absence.”

Refund Policy

Application fee is required at time of Application and is not refundable, unless requested within 3 days of signing the Application Form.

Refund policy for tuition fee is as follows:

• Refund request must be submitted in writing to Amy Vickery, Director in person or at avickery13@yahoo.com.
• Withdrawal date is calculated as the date written or email notification received or after missing 3 class days in a row.
• Withdrawal after 50% of class schedule is completed will not be eligible for refund.
• For withdrawal prior to 50% completion of class schedule, the hours of program completed at time of withdrawal are calculated as listed below and any amount of tuition paid over that amount will be refunded.
  • Certified Nurse Aide - $8.28 per hour completed
  • Patient Care Tech - $10.60 per hour completed
  • Phlebotomy Tech - $10.87 per hour completed
  • EKG Tech - $10.41 per hour completed

Refund rate is calculated by tuition fee divided by total program hours.

For students utilizing the payment plan, refund will not exceed the total amount of tuition paid.

• Class hours are based on the program hours, not hours attended.
• Refunds will be issued within 30 days of withdrawal.

Additional refund amount may be granted in cases of withdrawal due to extreme circumstances such as student injury, serious illness or death.   Refund amount determined on a case-by-case basis.   Documentation of special circumstances must be provided.   Stop payment of your check is not considered an official withdrawal and does not release you from your financial obligation.

If a training program is canceled or the begin date postponed by more than 10 business days by The Training Center of NW Georgia, Inc. and student does not wish to transfer to a future class, a full refund will be given.

The following statement applies only to students receiving a VA Education Benefit.  This school will refund the unused portion of the pre-paid tuition and fees on a pro-rata basis.  Any amount in excess of $10.00 for an enrollment or Application fee will also be pro-rated.

Payment Plan

You may choose to pay tuition fee when you register, on the first day of class, or you may use payment plan. There is a one-time service charge of $20 for payment plan.  Payment Plan Agreement must be signed by student, prior to beginning class or on first day.

Payments for classes are due weekly or as specified on the payment plan agreement.  Students are responsible for making payments on time and we are not obligated to remind students of due dates.

Students who do not make their weekly payment will be charged a $10 late fee for that week.

See Programs of Study for payment plan amounts for each program.

Financial Obligations

Students who complete training program but do not complete tuition payment and any late fees by the end of the class session  will not be issued class Certificate of Completion, American Heart Association training certificates, grade reports, transcripts or any other student records and will not have enrollment/status information released to any third-party until financial obligation is met.  Class Certificate of Completion is required to be eligible to take Certification Exams.  Failure to satisfy financial obligations and receive Certificate of Completion within one year may result in loss of certification exam eligibility.

Students who do not complete training program and do not complete tuition and any late fees by the end of the class session.  If student wishes to complete program with a future class, they must pay total balance due, plus will be required to pay additional $100 application fee.  In addition, student must wait until the day before the requested class date to see if space is available.  After 12 months from original class start date student would be required to pay registration fee and class tuition in full to register for new class date.

STUDENT POLICIES AND PROCEDURES

Student Records

Student grade record document (transcript) will be provided upon request.

Student records are securely stored in our office and are protected from pilferage, tampering and fire.   Upon completion of training an additional electronic/digital copy of file will be made and stored off-site.  Electronic files are kept for 45 years.

The Training Center of NW Georgia, Inc. is responsible for the accurate and confidential maintenance of student records. Transcripts of educational records will contain only academic status information.  Transcript is available to student upon written request.   Disciplinary action may be recorded in cases where it affects the student’s eligibility to register. Disciplinary and counseling files will be maintained separately from academic records and will not be available to unauthorized persons.

The Family Educational Rights and Privacy Act of 1974 (FERPA), as amended, affords students certain rights with respect to their education records. They are:

• The right to inspect and review the student’s records within 45 days of the day the school receives a request for access. Students should submit written requests to the Training Center of NW Georgia, Inc., that identify the record(s) they wish to inspect. The Training Center of NW Georgia, Inc. will make arrangements for access and notify the student of the time and place where the records may be inspected. There is a $5 fee for copies of file documents. File documents will not be issued to a student whose record indicates outstanding financial obligation.
• The right to request the amendment of the student’s education records that the student believes is inaccurate or misleading. Students may ask the school to amend a record that they believe is inaccurate or misleading. They should write The Training Center of NW Georgia, Inc., clearly identify the part of the record they want changed, and specify why it is inaccurate or misleading. If the school decides not to amend a record as requested by the student, the school will notify the student of his or her right to a hearing regarding the request for amendment. Additional information regarding the hearing procedures will be provided to the student when notified of the right to a hearing.
• The right to consent to disclosures of personally identifiable information contained in the student’s education records, except to the extent that FERPA authorizes disclosure without consent. One exception which permits disclosure without consent is disclosure to school officials with legitimate educational interests. A school official is a person employed by the school in an administrative, supervisory, and academic or research, or support staff position (including law enforcement personnel and health staff); a person or company with whom the school has contracted (such as an attorney, auditor, or collection agent); a person serving on the Grievance Committee; or a student serving on a grievance committee, or assisting another school official in performing his or her tasks. A school official has a legitimate educational interest if the official needs to review an education record in order to fulfill his or her professional responsibility. Upon request, the school discloses education records to officials of another school in which a student seeks or intends to enroll.

Unless written notice is received from the student stating otherwise, The Training Center of NW Georgia, Inc. may disclose the following:

• Class attendances, grades, conduct report, Certification Exam status, and Instructor comments to prospective employers.
• Class attendance, grades, conduct report, Certification Exam status, and Instructor comments and general program status to an agency that is sponsoring the cost of students class fees, including, but not limited to, WIOA, Tallatoona EOA, Vocation Rehab Services, GI Bill, and MyCAA.

• The right to file a complaint with the U.S. Department of Education concerning alleged failures by The Training Center of NW Georgia, Inc., to comply with requirements of FERPA. The name and address of the Office that administers FERPA is: Family Policy Compliance Office, U.S. Department of Education, 400 Maryland Avenue, S.W., Washington, 20202-4605

Privacy Policy

The Financial Services Modernization Act of 1999, also known as the “Gramm-Leach-Bliley Act” or GLB Act, includes provisions to protect consumers’ personal information held by financial institutions, including postsecondary institutions. The GLB Act requires that schools have in place an information security program to ensure the security and confidentiality of customer information, protect against anticipated threats to the security or integrity of such information, and guard against the unauthorized access to or use of such information. There are three principal parts to the privacy requirements: the Financial Privacy Rule, Safeguards Rule and pretexting provisions. The Training Center of NW Georgia, Inc. complies with the Gramm-Leach-Bliley Act. Additional information on the GLB Act can found at www.ftc.gov/privacy/glbact/.

Parents of students termed “dependent” for income tax purposes also have access to the student’s educational records. As verification of the student’s dependent status, the requesting parent(s) will need to provide a copy of the most recent tax return to Director, Amy Vickery. Except in the case of dependent students, parents have no access to the records of students in postsecondary institutions.

Facilities

The Training Center of NW Georgia, Inc. facilities are properly lighted, heated, cooled and ventilated.  Class and lab areas are large, safe and conducive to quality training and include both table and chair and lab training areas.

Appropriate medical and training equipment are present to facilitate quality training.   CNA training room houses hospital type beds, canes, walkers, bedside commodes, wheelchairs, standing scales and additional medical training equipment.   PCT training room houses phlebotomy chair, hospital type bed, EKG machine, and additional medical training equipment.

Restrooms are handicap accessible.  Building and grounds are well maintained.  All equipment is regularly inspected, well maintained and replaced as needed. Our facility is located in a safe area and we take all reasonable steps to ensure student safety.

As a Non- residential facility we do not provide housing.

The Training Center of NW Georgia, Inc. provides, for student use, a refrigerator and microwave.  We have sodas, water, coffee, and snacks available for sale. We do not provide paper products or utensils, so please bring your own.  Students are welcome to eat lunch at your desk.  Students are responsible for cleaning up after themselves.

Safety, Emergencies & Inclement Weather

In the event of inclement weather, such as snow, ice, flooding, etc., The Training Center of NW Georgia, Inc. will close when local County and/or City Schools are closed.  A student who believes he/she will endanger himself by coming to class will not be penalized for being absent (however, it may delay completion of training).

The Training Center of NW Georgia, Inc. office has a fire extinguisher, first aid kit, and posted safety rules.  All staff are American Heart Association CPR and First Aid trained.

Students must observe all safety rules, follow universal health precautions, adhere to all safety instructions provided by your Instructor and use safety equipment where required

In event of tornado warning, students must move to designated safe area, following directions of Instructor /or Staff.

Any problems with or defects in, equipment or unsafe condition must be reported immediately to Instructor AND Director, Amy Vickery.

Educational and Vocational Planning

Individual assistance for educational and vocational planning is available upon request.  This service is available before Application, during, and/or after training.   Student graduation, certification, and employment data is available upon request.

Assistance includes:

• Career counseling and assessment
• Career development resources referrals
• Job market and salary information

Employment Assistance

The Training Center of NW Georgia, Inc. provides the following job search assistance:

• The Training Center of NW Georgia, Inc. classes include education on basic employment preparation and job search.
• Additional information and coaching, including, resume completion, interviewing skills, job search strategies and other general job search information are provided by appointment.
• Printed job search information and a listing of current job opportunities are available in office
• Referrals to other job search assistance resources are provided
• Use of computer to create and/or print resume will be provided upon request.
• The Training Center of NW Georgia, Inc. maintains a cooperative relationship with employers to encourage communication of employment opportunities
• Completed resumes that are provided by students in good standing will be forwarded to potential employers, as appropriate.

NOTE: Student are responsible for the following up on all referrals and for the Application process required by the prospective employer.  The Training Center of NW Georgia, Inc. does NOT guarantee job placement.

PCT, Phlebotomy, EKG program employment data for year 2022

Total Students enrolled                    80

Total Students Withdrawn               22

Total Students Graduated                 55

Employment Status

-Employed                                        17

-Not Employed /Unable to contact  40

Medical/Injury Liability

The Training Center of NW Georgia, Inc. does NOT offer medical/injury insurance for students at our training facility or at clinical sites.   It is recommended that you be covered by a personal health and/or injury insurance policy.    The Training Center of NW Georgia, Inc. is not responsible for any and all cost associated with any injury or illness of student.   The Training Center of NW Georgia, Inc. is not liable for any injury or loss resulting from my participation in any The Training Center of NW Georgia, Inc. training.  Students who enroll in The Training Center of NW Georgia, Inc. training agree to hold harmless The Training Center of NW Georgia, Inc., and all its representatives, as well as participating host facilities and their representatives for any and all reasons arising out of or in any way relating to training.

All Training Center of NW Georgia, Inc. CNA, PCT, EKG and Phlebotomy students are covered during training under a blanket liability insurance policy.  Policy is available for review upon request.

The Training Center of NW Georgia, Inc. does NOT provide students with the Hepatitis B Vaccine.  Vaccine is available through your Doctor or the Health Department (cost approx. $250).  Please note that most healthcare employers are required to provide Hepatitis B Vaccines for their employees, but you may get the vaccine prior to training if you wish, at your own expense.

Orientation

Free orientation sessions for prospective students are scheduled by appointment.   Call 770-606-7879 to schedule an appointment.  Orientation session attendance is not required, but is recommended.

Orientation will include the opportunity to:

• Learn about available training programs
• See training facility and training equipment
• Review text books and materials
• Learn about available services
• Review program policies rules and regulations
• Review Application procedures and receive Application forms
• Learn about job opportunities and job search assistance
• Review Certification information
• Learn about financial aid opportunities

Student ID

The Training Center of NW Georgia, Inc. will provide all students with an ID badge, at no charge.  ID badges must be worn at all times during class, lab, clinicals and certification exams.

Phone Usage:

Cell phones must be silenced and are not allowed to be used during class hours.  Only urgent calls and text messages may be sent and/or received, with permission of Instructor, during class.  All other calls must be made and received during breaks.  The student must leave the classroom to make/receive calls.

During clinical sessions cell phones must be left in the student’s vehicle.  If the student has extenuating circumstances, permission must first be obtained from the clinical instructor. In the event of an emergency, family member may contact The Training Center of NW Georgia, Inc., office at 770-606-9697 and staff will locate student to relay message.

The Training Center of NW Georgia, Inc., office phone is to be used only in emergencies and only with permission from staff.

Smoking, Medications and Drug Testing

Smoking is not permitted within 5 feet of The Training Center of NW Georgia, Inc. or neighboring businesses entrance.  The Training Center of NW Georgia, Inc. provides a trash receptacle for cigarette butts.  Students must properly dispose of their cigarette butts.  Students are not allowed to dispose of cigarette butts inside The Training Center of NW Georgia, Inc. facilities.  Smoking is also strictly prohibited while the student is on the clinical site’s property.  Any student, who smokes during clinical sessions, will be dismissed for the day.  This will delay the completion of the program.   Students who have a strong smell of smoke may be required to leave class and/or clinicals to bathe and change into clean clothing.

If the student requires medication during class or clinical hours, permission must be obtained from the class instructor.  Medications must be in the original bottle; prescription drugs must be in the student’s name.  Drugs for which the student does not have the original bottle and illegal drugs are not permitted on The Training Center of NW Georgia, Inc.’s campuses and may result in dismissal from the program.

The Training Center of NW Georgia, Inc. retains the right to administer random drug and/or alcohol tests to any student attending a training program.  Refusal to submit a urine sample or breath test is grounds for immediate dismissal from the program.  Random drug and/or alcohol testing may be conducted without additional charge to the student.

Nondiscrimination Policy

The Training Center of NW Georgia, Inc., does not discriminate on the basis of race, color, creed, sexual orientation,  national or ethnic origin, gender, religion, disability, age, political affiliation or belief.

Sexual Harassment

The Training Center of NW Georgia, Inc., prohibit sexual harassment and harassment on the basis of race, color, creed, sexual orientation,  gender, national or ethnic origin, religion, disability, age, political affiliation or belief, disabled Veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law). Sexual harassment is a form of gender discrimination and is a violation 80 of State and Federal law. Sexual harassment is defined to include unwelcome sexual advances, requests for sexual favors and other verbal or physical conduct of a sexual nature. Such conduct is prohibited when the behavior is directed to an individual because of his or her gender and (1) when submission to such conduct is made either explicitly or implicitly a term or condition of instruction, employment or otherwise full participation in department or college life; (2) submission to or rejection of such conduct is considered in evaluating a person's academic work or job performance, or (3) such conduct has the purpose or effect of interfering with a person's academic or job performance; creating a sexually intimidating, hostile, or offensive working or educational environment, or interfering with one's ability to participate in or benefit from an educational program or activity. All persons who believe that they are or may have been victims of improper harassment are encouraged to seek resolution promptly with The Training Center of NW Georgia, Inc. Director, Amy Vickery.

Code of Conduct Policy

The Training Center of NW Georgia, Inc., provides adult education programs in vocational and medical training and recognizes its responsibility to provide an atmosphere conducive to learning and personal growth.  The Training Center of NW Georgia, Inc. classes are provided in a professional setting to promote a quality training experience for all students and maintain patient safety.

Students are expected to take responsibility for his/her learning and behavior, and to treat fellow students, instructors, and staff with respect.  In addition, students have a responsibility to abide by the rules and regulations listed below.

The administration reserves the right to maintain a safe and orderly educational environment for students and staff.  Therefore, when, in the judgment of The Training Center of NW Georgia, Inc. instructors or Director, a student’s conduct disrupts or threatens to disrupt the class, appropriate disciplinary action will be taken.   The Disciplinary Action Policy is intended to provide an orderly protocol for handling disciplinary cases in accordance with the principles of due process and justice.

All students will be given, required to read and sign a Confidentiality Policy form.   Failure to maintain confidentiality as outlined in the policy will result in expulsion from training program.

Information on your conduct during class and clinical will be provided to prospective employers upon their request, unless student provides written notice prohibiting disclosure.

Conduct Rules and Regulations

Any student found to have committed any of the following misconducts is subject to disciplinary sanctions, including expulsion from current and all future training programs:

• Inappropriate behavior toward Instructors, staff, other students, clinical staff or residents, including, ridiculing, bullying, vulgar or suggestive language, profanity, racial, sexual, or ethnic slurs, sexual harassment , inappropriate discussions of personal problems or issues, disorderly, lewd, indecent or disruption or obstruction of teaching.
• Failure to abide by confidentiality policy, including disrespecting another students privacy
• Any action that makes an employee of The Training Center of NW Georgia, Inc. or another student feel threatened or unsafe, including physical abuse, verbal abuse, threats, intimidation, harassment, and coercion.
• Failure to treat clinical staff and residents with respect and/or follow clinical rules and regulations. Must always report changes or problems with residents to clinical instructor and/or nursing home supervisor.
• Performing any care skill for which training has not been received
• Failure to follow all safety rules and precautions, including HIPAA guidelines.
• Attempted or actual theft of and/or damage to property of The Training Center of NW Georgia, Inc., staff, instructors, or of another student
• Use, possession or distribution of narcotic or other controlled substances except as expressly permitted by law.
• Use, possession or distribution of alcoholic beverages or public intoxication on The Training Center of NW Georgia, Inc., premises or at clinical sites
• Cheating, plagiarism, or other forms of academic dishonesty
• Furnishing false information to any The Training Center of NW Georgia, Inc. official, faculty member or office.
• Forgery, alteration, or misuse of any The Training Center of NW Georgia, Inc. document, record, or instrument of identification.
• Violation of federal, state or local laws. Any felony charge or conviction will result in immediate expulsion from training program.
• Use of tobacco products in campus building except in marked designated smoking area, or in any area of clinical site.
• Illegal or unauthorized possession of firearms, explosives, other weapons, or dangerous chemicals The Training Center of NW Georgia, Inc., premises or at clinical sites.
• Theft or other abuse of computer systems or time, including but not limited to: Unauthorized entry into a file, to use, read, or change the contents, or for any other purpose, unauthorized transfer of a file, unauthorized use of another individual's identification and password, use of computer facilities to interfere with the work of another student, faculty member or staff member, use of computer facilities to send obscene or abusive messages or view obscene electronic information, use of computer facilities to interfere with normal operation of the school’s computing system,
• Abuse of the Grievance System, including but not limited to, failure to obey the summons of a judicial body or The Training Center of NW Georgia, Inc., official, falsification, distortion, or misrepresentation of information before a judicial body, disruption or interference with the orderly conduct of a judicial proceeding, initialing a judicial proceeding knowingly without cause, attempting to discourage an individual's proper participation in, or use of, the judicial system,  attempting to influence the impartiality of a member of a judicial body prior to and/or during the course of the judicial proceeding (verbal or physical) and/or intimidation of a member of a judicial body prior to, during, and/or after a judicial proceeding, or influencing or attempting to influence another person to commit an abuse of the judicial system
• Bringing children or other visitors to classroom or at clinical site.

Disciplinary Action  (against student for Code of Conduct or Academic/Ethics Policy violations)

Filing a Complaint

Any student of The Training Center of NW Georgia, Inc. may file a complaint with the Director, Amy Vickery, against any fellow student for a violation of the Student Code of Conduct and/or Academic & Ethics Policy. The individual(s) initiating the action must complete a Student Complaint Form and hand deliver or mail it directly to Director, Amy Vickery.

The Director, Amy Vickery or an instructor may file a complaint against any student for a violation of the Student Code of Conduct and/or Academic & Ethics Policy

Investigation and Decision

1. Within five business days after the complaint is filed, the Director, Amy Vickery shall complete a preliminary investigation of the incident, and schedule a meeting with the student against whom the complaint was filed in order to discuss the incident and the charges. In the event that additional time is necessary, the student will be notified. After discussing the complaint with the student, Director, Amy Vickery shall determine whether the student is guilty of the alleged conduct, and whether the alleged conduct constitutes a violation of the Student Code of Conduct and/or Academic Misconduct policies. If the student fails to appear at the meeting, he or she will be considered guilty and the appropriate actions will be taken. Details of complaint will be documented on the Academic/Ethics/Conduct Warning Form.
2. In the event that a complaint alleges violations by more than one student, each student’s disciplinary proceeding, as well as any appeals relating to that proceeding, shall be conducted individually.
3. If the Director, Amy Vickery determines that the student is guilty of a violation, he/she shall impose one or more disciplinary sanctions consistent with those described below. If the Director, Amy Vickery determines that the alleged conduct did not occur, or that the conduct was not a violation, he/she shall not impose any disciplinary sanctions on the student and the investigation shall be closed.

Disciplinary Sanctions

• Reprimand - A written reprimand may be given to student. Such a reprimand does not restrict the student in any way, but it signifies to the student that he/she is, in effect, being given another chance to conduct himself/herself as a proper member of The Training Center of NW Georgia, Inc., community, and that any further violation may result in more serious sanctions.
• Failing or lowered grade - In cases of academic misconduct, the Director, Amy Vickery may make a recommendation to the instructor to award a failing or lowered grade in the course, a loss of credit on the assignment or examination, and may impose other additional sanctions including suspension or dismissal from the training program. Student who is expelled from training program, is not eligible to be readmitted or to enroll in any future training program.
• Disciplinary Expulsion - Removal and exclusion from The Training Center of NW Georgia, Inc., controlled facilities, programs, events, and activities. A record of the reason for the student’s dismissal is maintained by the Director, Amy Vickery.
• Interim Disciplinary Suspension - As a general rule, the status of a student accused of violations of the Student Code of Conduct should not be altered until a final determination is made regarding the charges against him/her. However, interim suspension may be imposed upon a finding by the Director, Amy Vickery that the continued presence of the accused student on campus constitutes a potential or immediate threat to the safety and well-being of the accused student or any other member of The Training Center of NW Georgia, Inc., community or patient, or that the continued presence of the student on campus creates a risk of substantial disruption of classroom or other The Training Center of NW Georgia, Inc. related activities.
• Restitution - A student who has committed an offense against property may be required to reimburse The Training Center of NW Georgia, Inc., or other owner for damage to or misappropriation of such property. Any such payment in restitution shall be limited to the actual cost of repair or replacement.

Conditions of Disciplinary Suspension and Expulsion

After a student has been expelled or suspended from a The Training Center of NW Georgia, Inc. training program, all further communication must be limited to between the student and the Director, Amy Vickery. In addition, all communication must be in writing or during a scheduled meeting.  No phone communication will be allowed.

A student who has been expelled from The Training Center of NW Georgia, Inc., shall be denied all privileges afforded a student and shall be required to vacate The Training Center of NW Georgia, Inc. premises at a time determined by the Director, Amy Vickery.

In addition, after vacating The Training Center of NW Georgia, Inc., Inc. premises, a expelled student may not enter upon The Training Center of NW Georgia, Inc., premises at any time, for any purpose, in the absence of written permission from the Director, Amy Vickery. A suspended or expelled student must contact the Director, Amy Vickery for permission to enter The Training Center of NW Georgia, Inc. premises for a limited, specified purpose.

A scheduled appeal hearing before the Judicial Body shall be understood as expressed permission from the Director, Amy Vickery for a student to enter The Training Center of NW Georgia, Inc. premises for the duration of that hearing.

At the discretion of the Director, The Training Center of NW Georgia, Inc. may adopt a mediation procedure to utilize prior to the Appeals set forth herein.

Appeals Procedure

A student who wishes to appeal a disciplinary decision by the Director, Amy Vickery must file a written notice of appeal for review by a Judicial Committee within five business days of notification of the decision.

The student will then have the right to appear in a hearing before a Judicial Committee assigned by the Director within 10 business days to present evidence and/or testimony. The student has the right to be assisted by any advisor he/she chooses, at his/her own expense. The student is responsible for presenting his/her own case and, therefore, advisors are not permitted to speak or to participate directly in any hearing before a Judicial Committee. The Committee will consist of one community member, one faculty member, one staff member and one student. There shall be a single verbatim record, such as a tape recording, of all hearings before the Judicial Committee. The record shall be the property of The Training Center of NW Georgia, Inc. The Chairperson of the Judicial Committee shall notify the Director, Amy Vickery in writing of the Judicial Committee’s decision. The Director will notify the student in writing of the Committee’s decision.  The decision of the Judicial Committee shall be final and binding.

Document Retention

The Director, Amy Vickery shall retain a copy of all documents concerning complaints, investigations, administrative actions, and communications and final decision in relation to any incident that resulted in a disciplinary investigation of any kind against a student. The Director, Amy Vickery will also retain records of any disciplinary appeals filed by the affected student, as well as the resulting record of appeal and decision submitted by the Judicial Committee.  All records specified in this section shall be retained for a period of five years.

Student Complaint/Grievance Policy  (against Company, staff, instructors, another student)

The purpose of the student grievance policy is to provide a framework for communicating a complaint, a procedure for consideration of the complaint, and a fair, equitable, confidential means of resolving the complaint.   Concerns may be discussed with class Instructor and/or Director, Amy Vickery, however they will not accept oral complaints.    All complaints must be made in writing and delivered by mail to or hand delivered to Amy Vickery, 238 Nelson Street, Cartersville, GA 30120   Complaints must be received within 3 business days of the incident.

After a complaint is received, Ms. Vickery will, within 5 business days, conduct a thorough and impartial investigation of the matter, including discussing the issue, in person or by phone, with the student, fellow student, Instructor and/or the staff member involved.  After the investigation, Amy Vickery will meet with the student to discuss the results of the investigation and a resolution.  Student is required to appear in person for this meeting.  Actions, information and discussion with complainant on the issue will be documented on the Student Complaint Form and the complainant will receive a copy.

If issue cannot be resolved to the student’s satisfaction during this conversation, then Ms. Vickery will appoint an independent arbitrator to review the grievance and recommend a solution.

All information collected and parties in the complaint will be kept confidential and all parties to the complaint will be protected from retaliation.

All complaints by students, parents of students (under age 18 or dependent), or prospective students, will be handled free of charge.  The complainant is entitled to bring one person only to any and all meetings.  A copy of all documentation will be retained in student file.

If the grievance has not reached a satisfactory conclusion:

CNA students are entitled to file a formal complaint with the Georgia Health Partnership,  PO Box 105753, Atlanta, GA 30348, 678-527-3010,   https://gnpec.georgia.gov/student-resources/complaints-against-institution

PCT, Phlebotomy and EKG students are entitled to file a formal complaint with the Nonpublic Postsecondary Education Commission (NPEC), 2082 East Exchange Place, Suite 220, Tucker, GA 30084, 770-414-3300, https://gnpec.georgia.gov/.

ACADEMICS

It is the policy of The Training Center of NW Georgia, Inc. to make every reasonable effort to ensure the student’s successful completion of the training program.  Additional help is available to the student upon request. Students are provided with a syllabus, which includes class and lab activities and test schedules.  Students must:

• Practice the skills taught on classmates and volunteer patients
• Allow self to be used for skill practice
• Participate in all class, lab, and clinical activities
• Complete all homework in a timely manner
• Use equipment and supplies in a respectful and appropriate manner
• Follow directions from Instructor and Staff
• Use the tone of voice, vocabulary and behavior that is appropriate for a workplace.
• Put forth effort to succeed in this program, including studying for tests and practice skills
• Be on time and attend all class, lab and clinical sessions
• Student must never attempt perform a task or skill for which that have not yet received training.
• Students must follow Instructor health and safety instructions and practice all safety precautions taught for each skill and always follow HIPAA guidelines.

Substitute instructor may be required due to lead instructor illness or emergency.  All of our instructors are medical professionals and are qualified by the guidelines set forth by accrediting agencies.

Our training program, their admissions requirements, academic content and exit criteria are similar to other educational facilities.

Our programs, policies and curriculum are reviewed on an on-going basis by the Director and Instructors.  We welcome and encourage suggestion from students for ways we can improve our programs.

Academic Warning and Corrective Action

Students who are in danger of failing the training program will receive a written warning.  The purpose of the warning is to work together to identify student’s challenges and create a plan for the student to resolve the issues.  A Warning Form will be completed to document an action plan and will be signed by student and instructor and a copy provided to student.    If a student has received a warning for failure to master skills, that student may be denied attendance in clinical sessions until skills are mastered.   This will result in program completion delay.

Indications of possible class failure include, but are not limited to:

Poor attendance

Sore of 75 or below on more than one quiz and/or quiz average of less than 75%

GPA of less than 75%

Failing to master skills

Failure to complete body system project

Failure to abide by conduct and participation rules

Unsuccessful Class Completion

• For Student who do not successfully complete the training program: Student will NOT graduate with their class and they will NOT be able to take the Certification exam.    Upon subsequent, successful completion of class completion requirements they will be given their class completion certificate and be able to schedule to take their Certification exam.
• For Students who complete a training program, but do not end with a passing grade, Student may complete a period of self-study (or private tutoring – see information below). Then Student may schedule to re-take their class exam(s) with lowest grades at no charge. Re-testing must be completed within 30 business days from completion of class. Student must contact Office Manager, Haley Key to schedule appointment.     Student who fails to re-test as scheduled will be required to pay a $50 re-test fee, before being schedule for another re-testing date.  If student does not re-test within 30 business days or fails the re-test they will be required to re-take the entire class.  Regular Application and tuition fee will be required.
• CNA students who fail or fail the class skills final exam. Students will be given opportunity to practice skills at home or at the Training Center by appointment, if class room is available.  Student may schedule to re-take the final skills exam.
• Phlebotomy and/or EKG students who fail to complete clinical requirements (EKGs, Blood Draws, etc) can make up procedures by scheduling private Instructor time – see information below, or by attended clinical session with next scheduled class.  The deadline to complete procedures is the end date of the next class.  This class will be either AM or PM depending on original class scheduled.

Private Tutoring Policy

The Training Center of NW Georgia’s Instructors may be available for private tutoring or procedure make-up.

Private tutoring must be requested through Office Manager, Haley Key.   Tutoring may be scheduled if an Instructor is available and if the training room is available.  Fee for private tutoring is $25 per hour.

Attendance Policy:

Attendance and punctuality are extremely important to the successful completion of training programs.  Students should be on time for beginning of class, stay until class is dismissed, and return promptly from lunch break.    Missing excessive class time may result in withdrawal, failure of the class or delay in graduation.

For information on withdrawals and rescheduling, see Application, Admission, Rescheduling, Withdrawal page

Any student who is ill, with vomiting, diarrhea, fever, or sore throat must NOT attend class or CNA clinicals.  If a Doctor note is provided, The Training Center of NW Georgia, Inc. will work with the student to the best of our ability to provide opportunities for make-up work and time.

Instructors keep a daily attendance record which is the official attendance record.

If an absence from all or part of a class day is unavoidable, you must notify Training Center office or your Instructor.   You will then need to discuss the makeup arrangements with your Instructor.  Make up arrangements and availability are at the discretion of the instructor and/or Director.  If needed, private training time with instructor may be available (fee required).  Makeup arrangements may result in the delay of program completion.  Quizzes/Assignments must be made up on the first class day after the last absent day.  Failure to do so will result in 10 point per day deduction from quiz/assignment grade.

Attendance for all CNA clinical hours is required by the State.  If you are absent or miss time, you may either make up with future class or pay for private instructor time.   Any missed clinical time may result a delay of graduation.   Clinical make-up days must be arranged by the class Instructor.  Under no circumstances is the student to contact the clinical facility in an attempt to schedule independent clinical days.   CNA students who do not arrive on time for clinical sessions may, at the discretion of the Instructor, be refused admittance into that day’s clinical session.

Academic & Ethics Policy

The Training Center of NW Georgia, Inc. promotes and expects all students to conduct themselves professionally, and with honesty and integrity.   Personal ethics are critical to the development of professional character and we consider academic integrity an integral part of the learning environment. Any infraction of this policy is detrimental to the students’ education and the integrity of the school and may result in expulsion.

Cases of academic misconduct that are strictly forbidden include:

• Taking photos of test, quizzes or exams.
• Plagiarizing any assignment or part of an assignment. Plagiarizing means to use someone else’s ideas or words as one’s own, without giving appropriate credit using quotation marks, if necessary, and citing the source(s).
• Copying and submitting another’s work as one’s own, in full or in part.
• Using unauthorized notes or equipment (programmable calculator, PDA, cell phone, etc.) during an examination.
• Stealing an examination or using a stolen examination for any purpose.
• Allowing another student to have access to your work, thereby enabling that student to represent the work as his/her own.
• Having someone else take a quiz or exam in one’s place, taking an exam for someone else, assisting someone in any way during a quiz or exam, or using any unauthorized electronic device or other unauthorized method of support during a quiz or exam.
• Falsifying or fabricating information such as data for a lab report.
• Falsifying a student’s clinical record, or any other student record, including a record of attendance.
• Using or copying another person’s electronic file or copying any electronic information or computer program.
• Allowing and/or aiding another student to violate any ethics rule
• Other forms of cheating or misconduct are forbidden, even if not listed here specifically.

Violations of Academic & Ethics Policy

Violation of the Academic and Ethics Policy must be reported to Director, Amy Vickery, using the Student Complaint Form.  Director, Amy Vickery will follow the Disciplinary Action policy (see General Policies and Procedures chapter).

Library and Computer Usage

The Training Center of NW Georgia, Inc. provides a library with a variety of supplemental books and materials to supplement students training.  The Library is available during class and office hours, and by appointment.  Materials are available for student use, but must not be removed from The Training Center of NW Georgia, Inc., office unless checked out using The Training Center of NW Georgia, Inc. Library policy.   Lost or damaged material will be subject to a replacement fee.

Use of computer for creation of resume or class projects will be provided at The Training Center of NW Georgia, Inc. office, upon request.

The Library and its materials are managed by Director, Amy Vickery.   See Ms. Vickery if assistance or information about the library or its materials are needed.   We encourage and welcome suggestions from student for additions to our library

Library Materials Check-Out Policy

For Graduated Students

• Students are welcome to use all materials while remaining in the facility, without completing a material check out form.

• If a student wishes to take materials from the facility, they must complete material check out form and pay deposit.
• Students must not right in, highlight, or in any other way damage materials.

• Student must sign material check out form when returning material and deposit fee will be returned to student when materials are confirmed to be in same condition.
• Students may check out materials for one week and checkout time may be extended if no other student is requesting the materials.

For Current Students

• Current students may check out materials for one week and checkout time may be extended if no other student is requesting the materials
• Materials must return before or on the end of class.
• Students who do not return all materials or pay replacement fee, will not receive their class completion certificates.

Graduation

The Training Center of NW Georgia, Inc. does not conduct a formal graduation ceremony.  Students, who successfully complete all class requirements and complete all financial obligations, will be presented with a Certificate of Completion on the last day of class.